Social media is the bread and butter of customer relations management and there's no doubt that for companies, employees who communicate well online hold a certain cache.
Xchangeteam
Hello again to those of you who went along to 
Updated Chinwag Profiles
- Chi-chi Ekweozor - Real Fresh TV
- Piotr Klepacz - Ceomind Creative Group
- Robert - Chooza
- Danielle Dalkie - Waspit
- Jake Langwith - http://www.enigmaexec.com
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Energetic and funky agency based in an old warehouse near London Bridge is looking for an additional senior Account Director. They have a full-service digital offer including web 2.0, design & build, search marketing, email, video & rich media. They are looking for an accomplished Account Director to join their 40 strong team. It’s envisaged that the Account Director will grow into a Client Services Director with a year and will sit on the management team. The Role: The Account Director will bring them significant experience of managing a range of digital projects, along with expert digital marketing consultancy skills. Developing relationships will be second nature along with a natural drive and enthusiasm for growing the accounts. On a day to day basis the Account Director will busy themselves with juggling the demands of working across multiple accounts whilst effectively managing a motivated and eager team. Key tasks will include: • Providing strategic leadership to an internal team • Consulting on digital marketing strategy • Top line key account management • Writing new business proposals • Leading new business pitches The Candidate: With a proven track record of growing your client’s business through effective and understanding client management, you’ll currently be an Account Director but looking to move upwards. With ambitions to make Client Services Director within a year, you’ll be looking for a company that rewards success with promotion financial incentives that really motivate. The ideal Account Director is more than likely to have had a background as an Account Director at a digital agency or an integrated environment. The key for this particular role is the drive and ambition to achieve results. If you would like to discuss the position first please call Alex Collins on 07702502472.
putITout is a Soho based digital production agency; we work with many of London's top digital agencies, helping them to deliver their campaigns across both the mobile and web mediums. We're an international, fast growing, business and are looking for a junior in the London office. You will be exposed to many different tasks; from testing our newest apps and websites to helping with general office administration and meeting clients. The key characteristics we're looking for are: •Keen interest of internet technologies •Working knowledge of MS computer systems •Admin or sales experience •Experience of working in a fast paced environment •Logical mindset •Ability to quickly pick up new skills •Good sense of humor Salary dependant on experience You will be the newest and most junior member of a small team growing at a pace, we want someone with the ambition to grow within the team. There will be regular appraisals on role and remuneration as you help in the next stage of our companies growth. This is a wonderful opportunity to really make a difference in a growing agency with a fantastic reputation. Please apply via the website with your CV, available start date and a bit about why you think you'd be great for the role.
A reputable digital agency is looking for a distinguished Digital Client Services Director to manage the digital projects for a major global player in the automotive industry. The agency is specialist in the digital world and aim to redefine the marketplace through inspiring their clients and their clients' customers to change their behaviour. Understanding everything from the customers’ point of view is paramount to their approach. The Role: The Digital Client Services Director role will focus on working on the client's worldwide website across the UK, US and Europe, with a bountiful budget. The role will require travelling 50% of the time within the UK to visit the client, map the 12 month schedule of delivery. The other 50% of the role will be spent managing the team and being a point of contact. This is a very responsible and empowering position overseeing a globally-renowned, luxury brand. On a day to day basis the Digital Client Services Director handles a range of activities including: Providing leadership and support to the team Handling financial management of the account Conducting client-focused meetings Overseeing the client services, strategy and development on projects Carrying out site builds, CRM, online advertising, social media and mobile applications The Digital Client Services Director must have experience working in a client-facing role as well as a strong understanding of the digital environment. We would like to hear from a Digital Client Services Director with the following qualities: A passion for working in a fast-paced environment Strong digital and FMCG understanding Exceptional communicative and presentational skills On the pulse of market trends Strong business acumen Organised and meticulous work ethic Automotive experience, a huge bonus We’d love to hear from a Digital Client Services Director with at least 8 years’ experience in a client-facing gained in a digital agency and specifically within client services. Please send your CV to Alex Collins at alex@zebrapeople.com or call me on 07702502472 for a confidential chat.
PR Communications Consultant, Helsinki (graduate) Based in Helsinki, Finland, we are a communications and public relations consultancy that operates in the grey area between communications and advertising. We challenge traditional communications methods by using non-paid channels and tools such as word of mouth, social media and influencer marketing. The fastest growing communications consultancy in Finland, we work with some of Finland's largest companies and the most prestigious global brands. We serves 50% of the top 30 companies in Finland. We are offering a truly exceptional opportunity for a graduate (ideally with some intern experience working for a UK media/communications agency) to work for a pioneering, internationally operating and well funded communications agency which has extremely good growth potential. We operate at the cutting edge of the changing media landscape and challenges the traditional way of doing business in marketing and communications. We are interested in creatively driven individuals whom are well versed in online social media and would be interested in the challenge of furthering our international growth. The successful candidate will work alongside the CEO in our Helsinki office. History: Founded in 2001, The client is an independent Finnish communications consultancy that currently employs 40 communications professionals. International Activities: We operate in Finland and internationally through our partner network, working with a global network of agencies in the Nordic Countries, Central Europe and Asia. We focus on designing, planning and executing communications projects for clients across all areas including corporate communications, marketing PR, public affairs and digital- and media communications services. We divide the communications field into paid, owned and non-paid communications channels. Paid communications channels refer to traditional advertising, whereas own channels include a company’s personnel, website or internal publications. Examples of non-paid channels are word-of-mouth, social media, opinion leaders, and media influencers. Non-paid communications: In planning communications projects, We focus on the efficient use of the non-paid channels mentioned above. We communicate the client’s news through the channels in which different target groups meet and communicate, for example via internet communities, text messaging, seminars, relevant media, opinion leaders and events. Today many companies still spend the majority of their marketing budgets on traditional paid advertising. This means that non-paid channels and the companies’ own communications channels are not effectively harnessed. Integrating own and non-paid channels into the company’s marketing approach results in a communications package that is more interesting, diverse, and closer to the consumer. We operate in various areas of communications by consulting on strategic communications planning; handling day-to-day press relations and organizing targeted events for consumers and interest groups. We strive to employ companies’ own and nonpaid communications channels at all levels. Future The growth opportunity for our clients is not only in Finland, where they have already achieved success but in the international market place. This offers us a fantastic chance to grow and continue their own remarkable success by enhancing their high level of service offering across a number of international markets. Since 2001, we have become the Finnish market leader and enjoyed excellent growth. Role description: PR Communications Consultant Unit/team: Working with fellow communications consultants to help clients grow internationally, Reporting to CEO Location: Helsinki, Finland We are offering a truly exceptional opportunity to work for a pioneering, internationally oper-ating and well funded communications agency which has extremely good growth potential. We operate at the cutting edge of the changing media landscape and challenges the tradi-tional way of doing business in marketing and communications. We are interested in crea-tively driven individuals whom are well versed in online social media and would be interested in the challenge of furthering our international growth from our Helsinki office. This is an opportunity for an individual who is looking to gain experience and take on re-sponsibility by working directly with clients from leading Finnish brands up to directorate level. Based in Helsinki, you will support our internationalisation through serving our clients global marketing and communications strategy. Objectives Operative objective: • Producing content and communications using exemplary writing skills • Be creative with the use on non paid communications channels to deliver ongoing PR and campaign specific objectives to international markets on behalf of our cli-ents • Assist in the overall growth of our clients through taking responsibility for the deliv-ery of first class service • Continually seek to use new and innovative forms of online social media and other forms of non paid communication channels to enhance the success of our clients • Work with our global partner network in 30 countries to execute campaigns and manage the ongoing PR needs of their clients. Strategic objective: • We remain the market leader in Finland at assisting clients from the Nordic region with their own global growth through highly effective PR and communications. In or-der to continue to provide market leading services we wish to strengthen our already international team with a highly motivated individual who has already gained first ex-perience in markets outside of Finland to support our internationalisation. Tasks PR Communications Consultant is expected to: • Contribute creatively to client meetings which often involve senior client personnel • Define the communications strategy to be followed to ensure the achievement of the communication objectives by using cutting edge non paid communication channels • Take responsibility for ensuring the effective implementation and delivery of defined projects and PR campaigns • Contribute to your team to encourage a cohesive work ethic whilst also being pre-pared to work autonomously as appropriate • Wherever possible look for opportunities to develop new clients whom would benefit from the use of our services • To work flexibly where appropriate and be prepared for a diversity of different tasks • Seek out opportunities for personal development and education and contribute to continually improving our processes and procedures Work community: The following important qualities exist within our working community; • Creative and entrepreneurial spirit • Empowered to take responsibility & define your own added-value • Sense of humour • Fair & ethical yet a bold approach towards marketing and communications Opportunities • Opportunity to join a company enjoying fast growth and challenge the traditional way of executing marketing and communications campaigns • This role will involve a truly international perspective • Within this role there is a real opportunity to be actively involved with high level deci-sion makers and take a fast track in gaining international experience with global brands • Promotion/ progression encouraged from within Connections / Interest groups • Working alongside the CEO in Helsinki Office • Having a close working relationship with fellow communications professionals • Working directly with clients, often at Director level Qualifications and Experience Educational Background A relevant degree (ie. Marketing, business, IT) and further education would be considered advantageous. Experience and skills 1) In depth knowledge of the ‘new media landscape’ including online social media 2) Excellent English writing skills with proven experience in PR/ Journalism/ Digital agency 3) Creative drive, client relationships skills, project management, energy, ambition 4) University degree – (Business, Marketing, Communications, IT etc) 5) Mobile – prepared to re-locate to Helsinki Personal factors • High energy and ambitious • Flexible and dynamic creative approach • Strong relationship building skills • Organisation/ project management skills • Interested in International development • ‘Digital native’ - an active person with an interest in social media Work related details Salary negotiable depending on experience. But expected to be in the region of 25k. Relocation costs will be covered. In addition to all mandatory benefits (including pensions according to TYEL, lump sum death benefits, disability pensions, 5 weeks paid holidays, paid sick leaves etc.) We have signed a voluntary group insurance including sickness and health care, life insurance and travel insur-ance including both medical and material losses. We have set up a comprehensive health contract with Diacor (www.diacor.fi), one of the leading private health care provider in Fin-land. Diacor provides our employees both preventive care (physiotherapy, medical examina-tions etc.) and medical care in case of sickness (including visits at special doctors). We cover 100% of the medical care tariffs. All these exceptional wide insurances are effective on both working hours as well as on holi-days and free time. Other fringe benefits include telephone and lunch vouchers. We also pay for sporting activities.
We’re looking for a meticulous PR professional with an above-average knowhow in social media to be our online voice. You’ll be chatting online to residents, posting videos, editing staff bulletins, and managing projects that get the most from our fab new website. As a not-for-profit housing association, we’re into providing a great service, building new homes, and spending on home maintenance. We know that getting this right makes a big difference to the quality of life for our 15,000 customers. This is an exciting new challenge for a passionate communicator to engage with customers. Using the major social networking tools, you’ll be in charge of building a new audience for one of Hampshire’s best landlords. Reporting to the Communications Manager, it’s a big new job in a small team. For more information, please visit our website Closing date: Friday 20th August 2010.
Is your growth as a designer currently being limited by the type of client, size of budget, or the short time frames you're being asked to work under? Do your clients or colleagues not really get the web? Then we may have the job for you. We're looking for a world-class interface designer to join Clearleft's team of internationally-renowned experts. Our ideal candidate would have an obvious love of design and a real passion for visual problem solving. You will be someone who can draw inspiration from a wide range of sources (not just the web) to create a variety of powerful design concepts. With the direction set you'll be able to develop these concepts into stunning interfaces that are easy and engaging to use. You'll need to be as happy working with pen and paper as on the Mac (extra credit for carrying a sketchbook), love typography, grid-based design and have an incredible attention to detail. You should also be able to interpret complex briefs and effectively communicate your design decisions to clients, colleagues and peers alike - be that in a meeting or in the pub over a frosty beverage! Like all good designers, you'll need an innate understanding of the medium. And whilst we're not looking for another web standards guru (we have a few of those already) you will need to have a thorough understanding of XHTML/CSS and be comfortable building complicated CSS layouts. Most importantly, you'll love what you do and constantly want to do it better. In return for your experience and enthusiasm we'll provide you with a supportive and highly creative environment, and the chance to work with some of the best-known and most talented designers, developers and UX people in the industry. You'll work on high profile projects for the likes of Channel 4, Mozilla and NBC Universal to name just a few. As a small company we believe that your happiness matters, so we've put together a great package. We'll give you flexible working hours and the ability to work from home when you want. To help keep you flexible, we'll give you a company MacBook and a training budget of £1,000 to make sure you're up-to-date. So if you've always wanted to go to SXSW but could never afford it, now you can. We run team training days (like sketching and letterpress printing) and company days out (like photography classes and trips to the Design Museum). All this along with our monthly movie nights, beach BBQs and occasional (optional) karaoke sessions, makes working at Clearleft fun. If you think you have what it takes to join our team, drop us your CV, a link to your portfolio and a covering letter explaining why you'd be perfect for this job. We look forward to hearing from you. Please submit all applications to info@clearleft.com by 20th August 2010.
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