Linda Rising's Patterns for Improved Customer Interaction
Join internationally renowned speaker and author of numerous articles and books Linda Rising in her enthralling half day course on patterns for improved customer interaction.
With the emphasis on in-depth customer interaction during development, team members are being asked to take an active role in working with customers. This evolving role poses a big challenge for many who, in the past, rarely met “real” customers. Linda Rising presents patterns she has used successfully to help you in direct, face-to-face interactions with your customers. These patterns describe solutions to common problems that occur again and again dealing with customers and users.
To find out more and sign up here http://skillsmatter.com/course/agile-testing/linda-risings-patterns-for-improved-customer-interaction/tc-3762