RE: UKNM: Good reports/books in Intraent strategy

[Giles Turnbull]

Ian wrote:

... I've been charged with creating an intranet from scratch for a

medium-sized company for use by all departments, and am keen to get my hands

on some good books/reports on Intranet development, maintenance & overall

strategy. I'm particularly interested in the non-technical side of

development (have people to do that), and anything with case studies/best

practice. ...


GT: Ian, I can't for the life of me remember where I saw this (only recently

as well) but it was a discussion of intranets which came to this conclusion

(words to the effect of):


"Intranets built top-down, for the purpose of handing out company PR and HR

to employees who are largely trying to ignore it, tend to fail. Intranets

built bottom-up, by interested and able employees wanting to improve

communication and the working environment for themselves and their

colleagues, tend to succeed."


Reading it again it appears to be painfully obvious, but I 'spose there's

plenty of company MDs who never got their head round it.


Hope it wasn't a Fletcher report. :)


- Giles


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