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Subject: RE: UKNM: BarclaySquare - from bad to worse ?
From: Kirstie Hill
Date: Mon, 3 Aug 1998 09:44:24 +0100

It is one thing Barclays owning an online shopping mall, but
selling fridges and TVs ?

And Tesco's selling pensions and Internet access, Mark &
Spencers selling loans ...

IS Solutions plc
DDI : 01932 8933313
Mobile : 0468 805074
Web : http://www.issolutions.co.uk

-----Original Message-----
From: Carl Christensen [SMTP:carlatdomino [dot] com]
Sent: 31 July 1998 15:58
To: uk-netmarketing-digestatchinwag [dot] com
Subject: UKNM: BarclaySquare - from bad to worse ?

BarclaySquare can't get the tenants, so they create some of
their own

The latest site rejig at www.barclaysquare.com has some new
tenants :-
On-line Hi Fi Store
2001 Domestic Appliances
Discount TV and Video

Hardly household names, and no wonder - they are all facades
owned
entirely by Barclays

Are Barclays re-inventing their business model and becoming the
retailer, much like the Sainsburys and Tescos of this world
dabbling
with banking, or have they just got it hopelessly wrong ?

Behind-the-scenes fulfilment of the TVs and fridges is handled
by Home
Electrical Direct (HED) whose helpline operator (0870 6060290)
confirmed that " BarclaySquare *is* the merchant and takes the
money -
they just choose to use HED for fulfilment."

Why partner with HED (=A3250,000 turnover last year)? It reeks
of a
last resort - and Barclays loses out on price with HED whose own
no-frills site at www.hed.co.uk focuses entirely on discount
prices,
invariably cheaper than Barclays' three new facades

Barclays has been talking to major market-leading electrical
retailers
for a long time, trying to get them onto BarclaySquare, without
success.
The major retail brands simply don't need BarclaySquare.

You don't see any bank owning a shopping "mall" in the real
world, and
it has always puzzled me what a bank is doing owning a virtual
shopping
mall. It is one thing Barclays owning an online shopping mall,
but
selling fridges and TVs ?


Carl Christensen
Marketing Director
Domino Systems



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