uk-netmarketing Archive
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| Subject: | RE: UKNM: cross/up sell |
| From: | Ian Collingwood |
| Date: | Mon, 18 Dec 2000 15:45:08 GMT |
Cross Sell:
"Hi, Welcome to McDonalds - May I take your order?"
"Thanks - I'll have a Big Mac please"
"Would you like fries with that?"
Up Sell:
"Hi, Welcome to McDonalds - May I take your order?"
"I'll have a Big Mac meal please"
"Would you like it large ?"
"Yes please"
> -----Original Message-----
> From: jo walsh [zooleika
partyvibe [dot] com (mailto:zooleikapartyvibe [dot] com)]> Sent: 18 December 2000 13:15
> To: uk-netmarketing
chinwag [dot] com> Subject: UKNM: cross/up sell
>
>
> can anyone tell a hapless techie what is the difference
> between cross-sell
> and up-sell? i always see them paired together and am
> buggered if i can
> figure it out.
>
> cheers
>
> jo
> xxxx
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