Re: [uk-netmarketing] Re: not smiling with Smile

[Chris Heathcote]

on 7/2/01 5:39 pm, Charon wrote:


> Internet banking? It's all hot air.  Not one of them is doing it right.


I've been very impressed with First Direct. It even works on a Mac ;) If the

choices you're given don't let you do what you want to do, you can message

them - and they reply in under a few hours, every time. And of course, you

can pick up the phone.


When I started using it a few months ago, I had one of those Internet

shivers - for the first time, I felt in control of my money.


Maybe it's because, as I think Ray said, their selling point is customer

service, rather than the channel itself. The medium is not the message.


c.

-- 

     every day, computers are making people easier to use


              http://www.unorthodoxstyles.com