SAP

Social CRM Brussels 2013

Social CRM 2013 is a two day event that explores the latest strategies, best practice and case studies for building stronger relationships with your customers through social media. We are joined by a team of experts and brands to explore new opportunities for marketing, communications and customer service.

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Date: 26 November 2013
Location: Our Social Times, BE

SMW REWIND: Social CRM - A Practical Look [video]

SMW LDN QUESTION

Hosted at Hub Westminster on Wednesday, 26 September 2012, the SMW session Social CRM- A Practical Look at What it is and How to Get Started, explored the big questions:

  • What it Social CRM? 
  • What are the benefits?
  • What are the barriers? 
  • Is anyone using it? 
  • How do I get started?

Sponsored by NixonMcInnes, the social business and digital innovation consultancy group, the session focused on the realities brands face when thinking about social CRM.

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11 March 2013 by Rebecca Rosman