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Subject: Re: FLASH: Flash Crash
From: Frederico
Date: Tue, 3 Aug 1999 15:22:25 +0100

On 8/3/1999 5:47 AM, Arcanus via listsatransomgroup [dot] com, said:

>Outrageous! That's too much! I demand that you pay _him_ for the
>priviledge of solving his problem. ;)
>
>>If you need priority service, please have your credit card ready, and
>>we'll do this on an hourly basis.
>
>How dare you! Don't you know that the Internet is all about giving
>everything away free? ;)

Well, in some respects I think the Internet is and should be a free
resource. This list, and others like it, are great examples of that.

I understand your intent of humor here, but you should also know that
Jason has been going through the ringer with an insane amount of
crashing, crashing I can't reproduce on his identical file on any number
of like configurations, and MM has been sadly under-performing in helping
him to resolve this issue. He is stressed, irritated, and rightfully so.
He was also awaiting fulfillment of a promise I made to assist, and I
failed to communicate my weekend plans.

I should not have responded in public in the tone that I did, but, well,
I felt attacked for just finally taking some time off. I am sincerely
sorry for being disrespectful in the public forum.

Anyway, Jason and I have reestablished communication, a rescue plan is in
place, and all is forgiven by both and we start a new day.

I took the time to "waste" some of your bandwidth here to let Mac folks
know they can still turn to me for off list assistance in resolving
Flash/Mac problems, free of charge (in most cases).

Happy Tuesday, All

Frederico

"Any sufficiently advanced technology is indistinguishable from
magic."--Arthur C. Clarke

Think AltiVec


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