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Subject: RE: FLASH: [Fwd: The 702 remote (is: Shocked CD fiasco)]
From: Pete Caban
Date: Fri, 6 Aug 1999 10:12:15 +0100

Russell-

I have forwarded your feedback to our exec. management for their
consideration. Please feel free to contact me to follow up on your specific
situation.

Thanks,

Pete Caban
Developer Relations
shockwave.com
415-252-4152
peteatshockwave [dot] com


Sorry Warren, but I wanted Nigel to see one good reason why I dislike
the remote:

OK, NOW I'm mad!!

We are a start-up college ** E D U C A T I O N ** company that uses
CD-based and web-based Director and Flash.

On 6/25, we sent a Netscape/Shockwave-based TEXTBOOK CD-ROM companion to

press. We can't change the HTML now. It's gone. When the books hit the
dorm
rooms, and the students start studying for their first exam...

Poof...South Park!

I don't think the publisher will be very pleased with US. We'll be
blamed,
and we had no idea this was coming when we painstakingly implemented our

design.

Of course if they install the supplied software, a standalone Shockwave
7.00 installer, it's all OK. But once they "upgrade," the problems
start.

Don't change our product for us after we ship it! ...or we'll find a way
to
stop using your product!

Release a 7.0.3 immediately with the opposite default: NO REMOTE!!

****

This to me seems like reason enough...

Russ


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Replies
  FLASH: [Fwd: The 702 remote (is: Shocke, Russell E. Unger

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