RE: FLASH: GGGGRRRR Yahoo! and Shockwave

[John Dowdell]

I'm not certain who you quoted there at the start, but it seems pretty much

out of the mainstream.


For your situation, if the core of your paragraph comes down to "What's a

way that people think they installed Shockwave but the computer tells them

they didn't?" then this is covered in the installer screens -- the initial

browser shim checks for the system-level player and downloads it if

necessary.


Rephrased, the installer guides you through the potential two-step process:

first comes the small browser shim, and then (if necessary) the full

system-level player.


The objective reality of the new installer system is that successful

installs are *up* over previous Shockwave installers. Not only has volume

increased, but proportional success has increased as well. It's measurable

and consistent.


I'm not certain I picked out *the* set of events distilled into your

paragraph, but after three readings the above would be, I believe, the

likeliest underlying scenario there.




At 11:32 PM 8/23/99, CurtisB wrote:

>>SW702 assuredly has had a negative impact to some individuals, notably

>>IT individuals, about the acceptability of *all* plugins, as was

>>mentioned either on Direct-L or shocker.

>

>I don't know if my experience is representative or not, but a week ago I had

>my PC go south and got a brand new PC with a fresh Win98 installed. Since

>Win98 installs older versions of Shockwave, I almost immediately went to

>Macromedia's web site to update my plugins with the latest. I downloaded the

>shim for Netscape, run the installer, it asks to download additional files,

>went to www.macromedia.com/shockwave/welcome it shows me I've installed

>Director 7.0 and the movie works. I go to a different site with D7.02

>content, it asks me to update my plugin, go to MM's site, it updates the

>plugin then I CAN'T SEE ANYTHING on the welcome page. Worse, next time I

>come back, it gives me an error message saying my plugin is broken, would I

>like to go to MM to fix it. Gives me the same download, I say what the heck,

>and get it again, in case mine was goofed up somehow, install it, sends me

>to the web site, says I have an error, would I like to update it etc. Okay,

>so I do IE to get the ActiveX control. THE SAME THING (more or less)

>HAPPENS. Now I cannot view ANY Director content in my browsers. When I

>restart my machine, it tells me my SWINIT.EXE file and my REMOTE.exe file

>are missing, while still putting the silly shockmachine icon in the tray. I

>do some elaborate uninstall, go through the registry, etc, removing all

>trace of Shockwave content and start afresh. The exact same thing happens

>again with both browsers.

>

>What's up with that? I've had it with 7.02.

>

>Curtis

>




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