RE: FLASH: Re: sitecheck: client reports problems I've been unable to reproduce!

[Jason Cartwright]

Looks great m8 - I can't reproduce the problem you are having as I am using

a couple of kilostreams.


I am having another problem however - on my PIII 550, 265meg RAM, at

1600x1200 using IE5.5 its jerks real bad at some points in the movie - esp.

when the content scrolls open - maybe you should consider restricting the

physical size of the movie to stop this happening. It would jerk even worse

on a slower machine


Jas


> -----Original Message-----

>

From: Bob Shuster [BobprotonMEDIA [dot] com (mailto:BobprotonMEDIA [dot] com)]

> Sent: 02 August 2000 15:58

>

To: flasherchinwag [dot] com

> Subject: FLASH: Re: sitecheck: client reports problems I've 

> been unable

> to reproduce!

> 

> 

> Sorry, the correct URL is http://protonMEDIA.com/AE/loader17.html. 

> There are a few changes.  Same problem though.

> 

> And yes, the sounds were all recorded in their factory!   - 

> Bob Shuster

> 

> >Hi all.  I'm hoping this is just some problem with my client's 

> >computer, as I have been unable to reproduce his troubles by any 

> >means.

> >

> >Here's the skinny:  The client's website (in progress) has a loader 

> >that loads a separate SWF intro.  After the intro, the same loader 

> >loads the main menu SWF.  (There will also be an HTML version of the 

> >site with a front end to allow folks to choose which version they 

> >wish to view - working on that now.)  The loader SWF is fairly 

> >small, the intro SWF is about 200K or so, and the menu SWF is large 

> >- a little over 500K.

> >

> >I've checked it many ways, on 56K dialup, on 650K DSL, with old and 

> >new Macs, old and new PCs, all recent and current browsers.  No 

> >problems.  My client has a 500MHz Pentium 3 PC and AOL 5.0 dialup 

> >access.  I suspected his problem might be with the size of the 500K 

> >menu file, but it occurs midway through the 200K intro!  From what 

> >he describes to me (he's a computer neophyte) it appears that the 

> >entire file has loaded by the time he reaches the problem point.  I 

> >currently have the loader set to load approximately 85% of the 

> >frames before playing.  At any rate, there is an animation of a 

> >laser stylus cutting out their logo.  When it's done cutting, the 

> >logo lifts up from the surface it was cut out of and becomes a 3D 

> >object.  It's at this point that the object pauses for several 

> >seconds.  This shouldn't happen and I can't figure out why it is!

> >

> >Here's the temporary URL:

> >

> >http://protonMEDIA.com/AE/loader16.html

> >

> >Any thoughts?  This is really bugging me!  Could it simply be his 

> >video card?  (I don't know what it is - but the PC is fairly new.) 

> >Could this be an AOL problem?  I appreciate any input!     - Bob 

> >Shuster

> -- 

> 

> 

> -=<         protonMEDIA - the future of web design!        >=-

>

-=< email: BobprotonMEDIA [dot] com phone: 215-721-8798 >=-

> -=< website: http://www.protonMEDIA.com  FAX: 215-721-8643 >=-

> 

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