jd on Mac Crashes.

[Jefferis Peterson]

Hey jd,  


I just want you to know that I've tried to search through the tech notes

for the mac crashes but it is VERY difficult and a lot of the items you

mention  do not come up in the top notes or searches I've performed. I

think the Sound Panel issue is the most serious Flash specific issue I

can think of, since it didn't happen in Flash 4 but happens regularly

with larger file sizes of sound in Flash 5 for me and many others. 


I won't belabor that point. I too look forward to OSX version though I

haven't used Flash 5 since Oct because of this sound panel problem and my

need to incorporate sounds. 


However,  I would like specific information on the track ball driver

problem and constrained memory.  Are you talking about in the latter, not

giving Flash enough memory ?  And a link to the bad driver issue would be

helpful. I couldn't find that one tech note. 


I now have Macsbugs installed again, so as I start to develop new flash

sites I'll be retesting Flash 5, but it is disappointing to be afraid to

use a program for 6 months after purchasing it. Normally MM patches and

fixes don't take that long.  The Sound Panel problem sounds more like an

MM problem than the others, and I sent in my crashing files months ago to MM. 


Jeff


>If necessary, use the one-on-one support included with each purchase so

>someone else can ask you about your system in realtime. (The steps here

>would be similar to what's in the troubleshooting technotes, but sometimes

>it helps to have someone else ask it.)

>

>Recent popular ways to fail on Macs have included but have not been limited

>to: MacOS temp file issue (search web with "temp file eradicator"); bad

>trackball drivers; video acceleration setting; bad Virtual Memory settings

>(should be 1M above real RAM); opening large files in constrained memory

>(bitmap & audio need to decompress for authoring; will expand!); an

>app-specific issue on some systems with Sound Panel open when not needed;

>general conflicts with extensions or background utilities.

>

>jd


-- 

Jefferis Kent Peterson

www.PetersonSales.net

Flash, Web Design and Marketing 

ICQ 19112253

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