FLASH: Clients and Flash 4 Player Download!!!

[Michael Hensel]

Hi everybody,


Here is a real life example of losing or keeping potential clients.


Scenario:

A Company called me through a referral to redesign their website. It is a

$100.000.000 Wholesale Fashion Company.

(So far so good (great)).


The Problem:

The VP asked me for some sample websites I designed, so of course I referred

her to my home page first. Then it turns out, that she doesn't have the

flash 4 player installed (no problem I thought, since I have a link to the

Macromedia Flash 4 download page

(http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=Shoc

kwaveFlash). So she did download the Player.... After restarting the

computer automatically, her browser (IE) froze up. I tried to help her as

much as I could (about 20 minutes on the phone), then we gave up.


My Question:

What is the best (safest) way to download or get the Flash 4 Player on a

clients Computer, without crashing the browser or computer itself? Any

Suggestion? I don't want to lose more big accounts (Clients), just because

of the Flash 4 Player. Any familiar experience anybody? Please help.



Sincerely,


Michael Hensel

michaelhenselyahoo [dot] com

__________________________________________________

Do You Yahoo!?

Talk to your friends online with Yahoo! Messenger.

http://im.yahoo.com




flasher is generously supported by...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Streaming Media WEST '99 Conference & Exhibition

  "The Worlds largest Internet Audio & Video Event"

 December 7 - 9, San Jose Convention Center, California


Reserve your space today at http://www.streamingmedia.com

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  To unsubscribe or change your list settings go to

http://www.chinwag.com/flasher or email

helpchinwag [dot] com