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Subject: RE: FLASH: A teacher wonders why ActionScript tutorials "bite"
From: Stefaniw, Ted
Date: Fri, 21 Jan 2000 17:00:13 GMT

Just to add my 2cents, I can't say how disappointed I was
when I received my Flash 4 and saw the size of the
the manual ! My weekly cable guide is thicker !
-
Ted Stefaniw
Supplier Technical Services
(516) 346-3332 Fax (516) 346-7906




> ----------
> From: AL Lyman[SMTP:krowatprimenet [dot] com]
> Reply To: flasheratchinwag [dot] com
> Sent: Friday, January 21, 2000 11:17 AM
> To: flasheratchinwag [dot] com
> Subject: Re: FLASH: A teacher wonders why ActionScript tutorials
> "bite"
>
>
> Love the discussion.
> I was 48 when I got a computer. Never had pushed a button or had
> any clue what to do. a trip.
>
> On one tough day, I finally figured out how to get through
> something, (forget now) after about 8 hours, and I came to realize
> that all I did was click a mouse, or type something.
>
> What is hard about that??
>
> Yeah sure. I asked myself that but as we know it can be tough.
>
> The I got Word Perfect-back in the old days.
>
> Manual were almost 2 inches thick, with pictures, and if that failed,
> all I had to do was call tech support with my serial number etc.
>
> Several times a technician spent 2 hours with me.
> Gladly and kindly. Courteous, understanding etc.
>
> Those days are gone.
>
> Along came W-95, manual 1/2 inch, and online rubbish for tech
> support, written for rocket scientists, that is a vague way touched
> on the subject. Entire pages could say nothing.
>
> That is not by accident.
>
> Suddenly Word Perfect help was a toll call. You know, 900
> numbers.
>
> Buy the program, and for a few hundred more, (never ends) we will
> slowly show you how it works. Personal contact? Forget it.
>
> There is bucks in toll calls, and seminars, and "how to."
>
> The claim is "manuals, well written", drive up the cost.
>
> Implied is, we keep the cost down without the manuals.
>
> So 3D programs are hundreds, and if you learn them, thousands.
>
> Without the benefit of having this in school in my generation, and
> many like me, online help is all we have. And that's pitiful.
>
> That it is a pity, is no secret.
>
> Whether or not you can use the program is assumed to be your
> fault.
>
> After 9 Javascript books, I learned that all I knew was how bad I
> needed another one that said something.
>
> I once knew a man that could talk all day, and never say anything.
>
> But it sells more books.
>
> Then the version changes, and more books are needed-not to
> mention browser changes and compatibility.
>
> To answer a question with-"You can do that with tell target" is the
> classic way of saying nothing. Which is the way manuals are
> written.
> It's like a secret language, unfortunately here to stay.
>
> There is verse in the bible, and I am not a religious person, I should
> say not a fundementalist, in Matthew I think_"Do not cast thy
> pearls before swine." Interpret it as you will.
>
> The pearls may come after pockets are lined, and usually-not
> before.
>
> We do have insiders and outsiders and the latter may not get the
> pearls.
>
> It is by design.
>
> But then again, don't we all do the same? Seems to me it's
> everywhere.
>
> I thank the Teacher, and those who have input their 2 cents. AL
> Lyman
>
>
>
>
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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