Re FLASH: Crashing Flash ...Help Please

[Cheryl Harder]

Larry...your 10:30 this morning email JUST arrived in my in-box, and haven't

seen any replies.  I'm a pc person, but you've gone all day with no

Flash...and I feel the pain.  :-(  Here is an old Mac-expert-email I saved

from months ago, maybe it will have some nugget of info to help you.  (not

that Frederico is "old"  - but you get the point...)


HTH


~~~~Cheri Harder~~~~~

charderawsolution [dot] com

Advantage Web Solution

www.awsolution.com

----- Original Message -----

From: "Frederico" <

batricouswest [dot] net

>

To: <

flasherchinwag [dot] com

>

Sent: Thursday, September 30, 1999 7:47 AM

Subject: Re: FLASH: possibly [ot]: installing flash 4 trial version for mac

g4 (trying to, anyway)



>

On 9/30/1999 8:42 AM, a p r i l b i n g h a m via aprilpulsefx [dot] com, said:

>

> >if anyone has any suggestions, i'd much appreciate it

>

> Have you ever installed any other Macromedia demos on this machine?

> Dreamweaver? Fireworks? Each installs invisible files that may be

> interfering with your new demo.

>

> Is your Date and Time, and your location  properly set? (don't try to

> cheat the timer, it doesn't like it).

>

> How much memory do you have allocated to Flash4? Try increasing it by at

> least 300k.

>

> What happens if you delete all visible traces of Flash4 demo (including

> prefs files and extents), set 'Extensions Manager' to 'ALL OFF', then

> Restart, then reinstall the application, then Restart,  then relaunch?

>

> FWIW, we have found repeated damage to the System Suitcase and Finder

> prefs files while trying to use Macromedia demos.  Coincidence? Who

> knows. You may need to replace the core System parts from a known-good

> backup, if the demo is crashing your System with it.

>

> 1) Run Disk First Aid v8.5.2 or Disk Warrior 1.0.4 on all mounted

> volumes, make notes of any errors, then also

>

> 2) *delete* and rebuild your Desktop as described here:

> <http://sciencequest.org/support/computers/mac/topics/dt_rebuild.html>

> (don't just use the simple 'Restart-Command-Option method, it's wrong).

>

> 3) While running from CD,

> --a) delete (or move to Desktop) the following files from the primary

> System Folder: Preferences folder:

> -- Apple Menu Options prefs (or BeHeirarchic)

> -- Display Prefs

> -- Finder prefs

> -- File Exchange Prefs

> -- General Controls prefs

> -- MacOS prefs

> -- Sound Prefs

> -- System prefs

> -- any pref for any application that is causing problems (Flash4)

>

> 4) examine the need for optimisation and defragmentation and execute if

> greater than 3%.

> --Do *not* use TechToolPro "Optimizer" feature on your Startup Volume, as

> it can actually degrade your System Performance.

> -- Use Norton Speed Disk at your own risk! Be sure you are 100% backed up

> before using this tool.

>

> http://sciencequest.org/support/computers/mac/config.html

>

> You may need to do a virgin installation of the OS to a spare volume (you

> did partition that big fat hard drive Apple gave you, didn't you?) and

> try to reinstall the demo there, in case the invisibles it installs are

> corrupted, else you need to hunt the invisibles out and delete them, too.




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