Re: Tech Support? hello??

[Sean T. Robertson]

That is why you should always have a backup ftp proggie.  If one fails, use

the other one.  That simple.


At 12:23 AM 5/24/98 +0100, Adam Tween wrote:

>>Is it me, or does anyone else find tech support impossible?

>>

>>I've been using dreamweaver 1.2 eval for 4 weeks, no probs (except  one

>>serious security flaw on Mac version), and I finally decided to order the

>>full version....

>>

>>What I've got is version 1.0 which I've had to update with a 9meg download

>>(or I can get an update CD for $19.95!!!??!)

>>

>>So now that I've got 1.2, I find it's racked with ftp problems - mostly to

>>do with not sending files & reporting lost connections - and when I try to

>>find tech support, what do I get?

>>

>>dozens of links, faqs and technotes - all I want is a simple 'click here

for

>>e-mail support' etc.

>>

>>So, eventually I find that if I want to ask Tech Support something then I

>>have to pay per question (I don't think so)

>>

>>But wait - it says here I get 90 days Free Support! Great! :)

>>

>>aahhh....but for this, I have to apply via POST (wtf?!?) . No, this won't

do

>>either......not at all.....:(

>>

>>Well, there's always the good-old discussion groups, let me try

there....Oh,

>>what's that? Unknown Protocol?

>>

>>Damn. Well, sorry....I guess since I can't get into the Dreamweaver list,

I

>>might as well relieve myself on the Flash list instead.....:P

>>

>>

>>Apologies to all if this is uncalled for or out of place, but I'm 8 hours

>>into a bad experience and my blood is too hot to let it go unscreamed.

>>Needless to say, I still haven't solved my problem and I still can't

publish

>>my work to any of 6 servers. Time for bed. G'night.

>>

>

>atweendial [dot] pipex [dot] com

>>

>>

>>

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