Re: FLASH: THANK YOU EVERYBODY! (is: contact)

[David Gary Studios]

>Let me set this up with the "This is *not* a pissing contest from me"

prelude,

>please...

>

>John Dowdell wrote:

>

>> I don't know where you went, because "Macromedia" is a domain rather than

a

>> person. fwiw, there are distinct sales reps specializing in Generator who

>> help on such consultation, and the Generator newsgroup is the single best

>> way to get questions answered.

>

>> Now, if I could just get MM to return my emails and phone calls,

>

>I placed *several* phone calls, left voicemails in the mailboxes of persons

I

>was directed to, received no return calls and finally I received an email

that

>someone internally at MM found and THEN some things started happening.

>

>I'm not trying to get into it here.  I'm just saying that I had more than a

>little difficulty trying to get someone to talk to me, and that was

disturbing

>to me.  Saddening, is actually more like it...if you only knew how much of

a

>fan of the company I am, it might make you understand, but, asi es la vida.



Awe comon Russ,


You know MM is notorious for this. They're the worst when it comes to public

relations.

I cant tell you how many times Ive emailed these guys with no response. Hell

they want

to charge their loyal customers just for answering their email. Rediculous!


Notorious.


I commend John C for sticking his head in this snake pit. It seems he all

alone for the exception of D

Mendall on his lunch break every now and then. Ok ok so Im the first to

bite, but can i help it if I expect the best from people, especially when

they're representing multi-million dollars corporations and are getting

payed? Who pays 'em? WE do.


Can I get an Amen?!


-DG-


--------------------------------

-David Gary-

Interactive Media Producer/Designer

Dreamwave Productions, Inc

<http://www.davidgarystudios.com>

<

dgarystudiosmpinet [dot] net (mailto:dgarystudiosmpinet [dot] net)

>









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