Re: FLASH: Technotes thoughts

[Helen Triolo]

Laura Mollett wrote:

> 

> > I would defer to what JD said as well. We're working on better systems and

> > ways to evaluate the effectiveness of the TechNotes. This will hopefully be

> > addressed soon. In the meantime, it works pretty well most of the time, and

> > I always welcome feedback on how we can make them better. This would include

> > any tips or ideas about adding add'l keywords to existing TechNotes. I'm all

> > for it.

> 

> Silly comment, but... I always forget that it's support/Flash and not

> Flash/support. Somehow I expect the flash part to come first. Also when I go

> to a tech note to post it as an answer to someone else's question, I can't

> just copy the url out of the address bar, because the specific tech note

> doesn't have it's own... how do you get those anyways? I notice that you can

> post an address directly to them, but even JD posts to the support/flash

> address and then references the right tech note number. (Other than looking

> them up in the source... that'd take too much time. geez are you doing that?

> you're thorough :)


Nah, it's just right-click, open frame in new window.  (Which is one of

the 75 annoyances of framed sites).


And about the searchability of technotes, I agree with Matt (or John?)

that it's always a trade-off between scope and relevance.  No perfect

solution, but I think the best way to check/improve the effectiveness of

the keywords you're using (Macromedia, I mean, not you Laura) is by

doing a good and regular analysis of your log files (assuming the

searches are done by query and the query is logged).


my two cents,

Helen

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