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Subject: FLASH: Netscape Plugin Problems
From: Eric Smollin
Date: Tue, 16 Nov 1999 19:25:21 GMT

I'm experiencing a strange problem with Netscape Communicator. If the
browser has the Flash 3 plugin then my Flash 4 content will not display, all
that I see is a blank screen and it doesn't prompt to download the Flash 4
plugin. I have tested it on other machines and if the browser does not have
any version of the Flash plugin it will pop up a dialog box indicating that
you need to download it, just like it should. Once you download the plugin
everything works fine. I am using the Flash Only template to publish.

The first frame of my movie contains ActionScript so I understand why the
movie is stopping and not displaying in a browser with a version 3 plugin.
What I don't understand is why doesn't it recognize that it needs to
upgrade?

Any suggestions?

Eric Smollin, Multimedia Instructional Designer
PlanSoft Corporation
esmollinatplansoft [dot] com
www.plansoft.com



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