uk-netmarketing Archive (2011-2015)

Hiya Paul,

Ouch. That sounds painful. We've not had any security issues with Paypal in
the past. Errors in the accounting yes, but security, no.

The SSL encryption won't make any difference is the credit card details are
only being handled at the Paypal end of things. There could be all sorts of
reasons that people are claiming this, including trojans/keyloggers on
their computers, malware on the clients' site or a problem with Paypal.

I'd be checking the clients site and servers for any security issues, as
well as getting the client to contact the clients to find out the full
circumstances of the transactions i.e. which cards were used, where did
they enter the details, etc.

Never had much luck at getting info out of Paypal in the past, but they
were definitely getting better/slightly quicker at responding to queries
last time we had one.

Good luck and keep us posted on how this pans out.


Toodle Pip

Sam

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On 22 January 2013 15:03, Paul Lock <paul at epicado.com> wrote:

> Good afternoon Waggers,****
>
> ** **
>
> Has anyone had any reports of or experienced security problems with PayPal
> Payments Pro?****
>
> ** **
>
> We’ve just been told by a client that in the last three days he’s had
> calls from three customers telling him that their credit card details have
> been stolen after using his site. The site has an SSL that kicks in from
> the start of the transaction – collection of customer name, address etc.**
> **
>
> ** **
>
> PayPal have denied any issues their end and we’ve removed Payments Pro.
> I’d just be interested to know if others have encountered this problem on
> that processor?****
>
> ** **
>
> Thanks,****
>
> ** **
>
> Paul ****
>
> Paul Lock****
>
> 01453 873638****
>
> http://www.epicado.com****
>
> [image: small]****
>
> ** **
>
> Follow me on Twitter <http://www.twitter.com/paulepicado>****
>
> Find us on Facebook <https://www.facebook.com/Epicado.web.marketing>****
>
> Connect on Linked-in <http://www.linkedin.com/profile/view?id=189653&trk>*
> ***
>
> ** **
>
> ** **
>
> ** **
>
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>
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