RE: UKNM: [Was 'ecommerce Xmas wet dream or nightmare?']

[Robin Edwards]

E-commerce fulfillment should be no more a nightmare than trad mail order 

fulfillment. In spite of everything, mail order seems to be doing quite 

well for itself...


It's the trade off, isn't it? People often buy mail order because it can be 

cheaper due to the "lower overheads" of the mail order company. If the 

lower overheads are a result of skimping on the fulfilment, then people 

will complain that they should have gone to a shop.


What price, cheaper goods...?


Robin


--

Robin Edwards

Clockworx Design Limited

T: +44 1543 252370           F: +44 1543 420761

E:

robinclockworx [dot] co [dot] uk

     W: http://www.clockworx.co.uk/


On Thursday, December 09, 1999 5:12 PM, Judith Atkins 

[SMTP:

judithatkinshotmail [dot] com

] wrote:

 > This is a pet topic of mine....

 > Having used fulfillment houses and various forms of delivery over the 

last

 > five years with a bricks and mortar business I am about to embark on the

 > nightmare scenario of an e-commerce offering.

 >

 > As a result of all this hard work it is impossible to order things to be

 > delivered at home, after all they don't tend to deliver after 10pm when I 

 > might actually be there.....And having moved to a trendy warehouse

 > conversion the new postcode we have been given doesn't even feature ("We

 > only update once a year") so no-one can even find the place on a database 

 > because it doesn't exist of course....

 >

 > If you fancy chatting about sensible time order delivery I'd be 

delighted,

 > otherwise e-commerce will end up as a damp squib.

 >

 > Judith Atkins

 > 0411 604 887

 >

judithatkinshotmail [dot] com

 > www.lovesuperstore.com


[Sam says: other replies chopped for brevity]



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

post new media vacancies for free

uknm-jobschinwag [dot] com

 				*******************

 sponsor the uk-netmarketing list and website, contact

saleschinwag [dot] com

 for more details.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  To unsubscribe or change your list settings go to

http://www.chinwag.com/uk-netmarketing or

helpchinwag [dot] com