UKNM: Christmas Tree, Oh Christmas Tree!

[Trevor May]

I was just wondering if anyone else tried ordering the 7 quid christmas

tree from letsbuyit.com last month? Mine still hasn't arrived! Customer

support email isn't much help either, auto-responses all the way --

until recently.


After my last attempt to contact customer services they responded with

an apology. Apparently they were 'experiencing problems at [their] main

distribution centre, in [my] area'. Funny, so was a colleague -- who

lives 60 miles away. They did assure me that their 'teams were doing 

everything in their power to solve these logistical issues and deliver

your watch as soon as possible'. Watch? Ok...


This was promptly followed by two identical emails with the word 'watch'

replaced by 'christmas' (yes, 'christmas' not 'christmas tree'). These

emails were later followed by another email apologising for the delay in

the delivery of my Christmas Tree, and assured me that their 'team were

working very hard to ensure delivery before the 22nd December'.


Maybe I could get it frozen for next year.


-- 

Trevor May 


reflex�

trevorre-flex [dot] com

7 Ransome's Dock      http://www.re-flex.com/

Parkgate Road         Tel: +44 (0)20 7801 0171

London SW11 4NP       Fax: +44 (0)20 7801 0181 



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