Re: UKNM: Virgin mobile Web site closed over the New Year.

[Andy Stowell]

I think the whole of virgin.com was down over the new year weekend not just the

mobile phone site.

I suspect it was more to do with potential/apparent year 2000 rollover problems

than anything else.


It looks to me as if the whole of the Virgin Mobile setup has been rushed to get

the Christmas sales,

the service is abysmal - I am on hold now waiting to speak to someone about

replacing my second faulty

phone!  Over the past two weeks I must have spent about 4 hours on hold trying

to talk to people in Virgin Mobile - at least they have stopped playing the

Christmas music now!


Regards


Andy


"Bunder, Leslie" wrote:


 > Anyone else notice that despite all the Virgin Mobile adverts in the

 > nationals  pre-New Year and also on New Year Day, the Web site was closed

 > down saying they will be back after the New Year!

 >

 > Is this the shape of things to come?  What is the point of heavily promoting

 > a URL in adverts and then when someone wishes to go there to buy or set

 > things up, there is no site.

 >

 > regards

 >

 > Leslie



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