UKNM: Re: PR / Libel

[Ian Fenn]

John wrote:

 > Surely Brent failed in this issue as he forgot one of the basics rules of

PR

 > - don't get too defensive or speak unless you have to.


I *really* valued the fact that Brent contributed, however, as a prospective

customer who's been disappointed with the lastminute.com experience, I don't

want to hear about customers who have had a jolly nice time! :-) First and

foremost, what I really wanted to hear was how things were going to improve

for me, however valid or not my original point was!


John also wrote:

 > On another note, we are going to have a communications (message board /

 > chat) area on our site - I am just putting the finishing touches to the

 > policy document for all subscribers to that service.... huge,

comprehensive

 > and legally binds the user to whatever they write. If you include a email

 > verification loop for access to the area then you should be safe.... but

you

 > can never tell!


I'm not sure that legally binding the user to whatever they write will do

much use. After all, how many visitors would have enough funds to defend a

libel action? That would probably leave having to conduct your own defence.

You would then need to try and claim back the cash from the original

visitor, and I don't hold out much hope.


I seem to recall, but I could be wrong, that the gentleman who sued Demon

Internet didn't sue Scallywag as he knew that they didn't have any money and

it would be a waste of time. BTW, I have never worked for Virgin. I have,

however worked for both demon.net and Scallywag!


--

Ian 



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