UKNM: re: uknm digest v1 #367

[doug kessler]

on the web callback subject, the idea struck me as weird at first -- why

get people back into the process when the whole point of e-commerce is

to get them out of it? but obviously, there are lots of times that

people need to talk before they commit. the realcall button lets the

customer decide if and when they want personal contact and help. very

cool solution. 



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