Re: UKNM: Corporates on the Web

[Sam Carrington]

Well I signed up too, a while back. But unlike you Fiona, eventually got

the CD through. When I ordered the CD I was told there would be a wait

of over 2-4 weeks. However, all their spiel about 'upgrading the

network' being the reason for the delay seems to be so much hot air - I

never manage to connect at faster than 33.6 ... and more often than not,

significantly slower.


I have since gone back to using my Cable to Cable local ISP - and though

their peering isnt great, I am always connected at 46kbps, and the calls


are free anyway. Hmmm. *wonders why he ever bothered calling Telewest*


Fiona Campbell-Howes wrote:

>

> Call me Ann Robinson but that's not all with Telewest either.  I signed up

> for Surfunlimited in March.  I've still received no CD, which I could

> stomach because of the backlog and everything, were it not for the fact

that

> a) they have repeatedly told me I would receive my CD within 5 days and b)

> they have been direct debiting me for the service for the last 6 weeks.

>

> Ample scope there for your friend's customer service consultancy.

>

> Sorry, this is probably a bit off-topic.


--

    sam carrington  //  senior web developer  //  sensei.co.uk



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