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Subject: Re: UKNM: Internet Delivery
From: Ken Cowley
Date: Tue, 30 May 2000 12:40:27 +0100

There is no 'requirement' to deliver to cardholder's address - it's just
advisable to help prevent fraud.

Online, you can't check cardholder address as there is no address
verification on the UK VISA or Mastercard networks, unlike the US where you
can match zip or first address line (or both) in with the authorisation
request.

Because cardholder address verification requires a (usually 24hr turnaround)
fax enquiry to the bank, most online retailers don't bother. Hence the great
unmentionable online chargeback problem...

Unless the card is being presented to the same place where it is being used
(ie the etailer not the Dropzone outlet) then it's still a 'cardholder not
present' transaction as far as the bank's concerned. However requiring the
card for ID should reduce chargebacks to negligible levels.


----- Original Message -----
From: "Fiona Campbell-Howes" <fionaatquinquireme [dot] com>
To: <uk-netmarketingatchinwag [dot] com>
Sent: 26 May 2000 08:36
Subject: Re: UKNM: Internet Delivery


> is that a legal requirement? what about when you order a book from Amazon
> but have it delivered as a gift to a friend?
>
> ----- Original Message -----
> From: <Terry [dot] Cawkwellatnpbs [dot] co [dot] uk>
> To: <uk-netmarketingatchinwag [dot] com>
> Sent: Thursday, May 25, 2000 3:23 PM
> Subject: UKNM: Internet Delivery
>
>
> >
**************************************************************************
> > An interesting story from BBC News online
> >
> > Although more and more people are shopping online, few of them are in
> > during the day to take delivery of the goods they have ordered.
However,
> > soon you will be able to pick up the goods you ordered over the Internet
> > when you pop into the corner shop or fill up the car with petrol.
> > Dropzone1, the new British company, is signing up petrol stations and
> > corner shops across the country that will take delivery on behalf of
> online
> > shoppers.
> >
> > How will they get around the need to send items to the credit
cardholders
> > address??
> >
> >
> > Terry Cawkwell
> > Marketing Manager (Direct Business)
> > Norwich and Peterborough Building Society
> > terry [dot] cawkwellatnpbs [dot] co [dot] uk (mailto:terry [dot] cawkwellatnpbs [dot] co [dot] uk)
> >
> > Tel: 01733 372480
> > Fax: 01733 370478
> > Web: http://www.npbs.co.uk
> > *****************************************


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