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Subject: Re: UKNM: Tell-a-friend
From: salinka
Date: Thu, 5 Oct 2000 01:21:57 +0100

hi all,

i've done numerous "tell-a-friend" campaigns. it's the "big thing" here due
to the buzz on viral marketing. used correctly, it's a great tool for
pushing your content amongst interested parties or promoting yourself. the
key is to approach it correctly and make sure the context it's being used
fits correctly into your strategy.

the most important aspect is that you send someone to a place where they
can view the files you want to pass around "virally". in the US there's
ever increasing sensitivity about sending ".exe" files due to viruses. so
the most common use has been to push the user to a page & allow them to opt
in for more info if need be.

it's also extremely important that it be set up in a way where the sender
is clearly identified or is viewed as the sender. so they should appear in
the "from" field.

privacy policies, at least links to it, should be accessible. opt out
fields or verbage saying that their data will not be used unless they
decide to opt in is mandatory.

there are a few companies here who specialize in this tactic. one is
radical mail (http://www.radicalmail.com) and tmx interactive
(http://www.tmxinteractive). for targeted email campaigns that can track
where a user came from try advaya (http://www.advaya.com) and flo network
(http://www.flonetwork.com) and digital impact
(http://www.digitalimpact.com).

we recently used a flash pop out window with a mini game to promote an
event for a client. it was fun enough that allowed the users to send it to
a friend so that they could play with the game as well. there were opt in
fields to allow them to register for more info with clear links to privacy
policies. currently we are using unicast superstitials
(http://www.unicast.com) for this same sort of task. i don't have any data
just yet but it looks promising!

i guess the bottom line is to make sure you approach it in a way where your
'tell-a-friend' campaign will not be viewed as spam and to plan a
campaign/strategy that would make sense for your users!

just my 2-cents from this side.

cheers,

salinka
~~~~~

salinka is --
sally krumholz
senior producer
mezzina brown & partners
interactive group
new york
http://www.mezzinabrown.com


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