RE: UKNM: Dead email accounts

[Gary Pharo]

> What I would like to know is at what point does this occur with free

> Internet email addresses?  A user could switch from one free email account

> to another and emails would just continue to pile up in the in-box without

> an 'unknown recipient' response issued.  Do hotmail/ talk21/ yahoo

> etc. draw

> the line when they see full email boxes and cancel the account?

>

> Thanks,

>

> Andy Gray



Andy


For our part, (and that's 17+milllion active users worldwide) we allow our

client to specify a time of non-use, after which the mailbox can be closed.

Failing this, once a mailbox has reached it's capacity (6mb with us), we

will bounce incoming mail.


I know that Hotmail operates on similar principals, but cannot really speak

for anyone else.


Even with these guidelines, I could open a mailbox today and never visit it

again, so on that basis - even if there was an 'inactive account' level at 2

months, it would take that long before you got a bounce.


In essence, don't buy lists - this is tantamount to spam anyway. If someone

opts-in for a newsletter, you can be pretty sure that they want it until

they un-subscribe - and if they move and find it of use, they will

re-subscribe under their new address.


Hope this helps ;o)


Gary


Gary Pharo

UK Sales Manager

www.commtouch.com

gary [dot] pharocommtouch [dot] com (mailto:gary [dot] pharocommtouch [dot] com)

The Worldwide Leader in Integrated Email and Messaging Outsourcing Services



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