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Subject: Re: UKNM: Customer retention
From: Steven_Buckley
Date: Sat, 16 Sep 2000 16:11:45 +0100

Not sure on who's doing what in terms of customer retention, but we have
some
interesting analysis on aqcuisition and retention costs if you want to see
it.

Kind Regards

Steven Buckley
EMEA Marketing Manager - EXE Technologies
----------------------------------------------------------------------
www.exe.com




Ben Thompson <benatbabyhippo [dot] com>@chinwag.com on 09/14/2000 03:21:01 PM
Please respond to uk-netmarketingatchinwag [dot] com
Sent by: owneratchinwag [dot] com

To: uk-netmarketingatchinwag [dot] com
cc:

Subject: UKNM: Customer retention


A question based on something we're working on (its finished and ready to
run, we're crossing t's and dotting i's on legal stuff) and two articles
this week (one saying only 500,000 people in the UK have bought goods
online, the other announcing Amazon.co.uk's 2millionth customer).

[Sam says: msg chopped]


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