customer experience

The Customer Experience Conference – Engaging Journeys, Real Results

Insightful, Multi-Channel Customer Journey Mapping & Transformation, Measuring The Customer Voice & Feedback, Customer-Centric Cultures & Harnessing Cutting-Edge Digital & Technology Innovations For Exceptional Experiences Which Deliver Bottom-Line Impact

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Date: 27 October 2017
Location: Millennium Hotel Mayfair, UK

The Customer-Centric Insurance Marketing Conference

Join 21 senior insurance directors from Lloyds Banking Group, AXA Insurance, AIG, Google, LV=, British Gas and many more as they share best practices and reveal how they’re extrapolating customer insights, harnessing new data techniques and technological advances to drive next-level insurance customer engagement.

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Date: 30 November 2016
Location: Museum of London Docklands, UK

Canvas Conference 2016: Insider Stories from Product People

Canvas Conference brings curious product-makers together to hear the insider stories from the very people who are building the products and services the world loves to use.

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Date: 20 October 2016
Location: Library of Birmingham, UK

Creating the Ultimate Customer Journey - Dublin

At this one day conference we take a look at how creating the best journey for your customers involves many different internal and external factors and bringing them together effectively can be tough going. Note: This event is aimed at retail and e-commerce brands only (vendors and agencies will not be admitted)

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Date: 18 November 2014
Location: The CCD, UK

The Webcredible Customer Experience Forum

Be inspired by brands and industry experts who will be giving stimulating talks, leading in-depth workshops, and sharing industry insights. Learn from the likes of Orange as well as senior user experience professionals.

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Date: 26 June 2013
Location: The RSA house, UK

Media140 London What's next in consumer engagement?

Media140 strives to understand and progress the potential of disruptive real-time social media. Discover best practice in consumer engagement on the web at Media140 London 26 October, RIBA.

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Date: 26 October 2009
Location: RIBA, UK