customer experience

Insightful, Multi-Channel Customer Journey Mapping & Transformation, Measuring The Customer Voice & Feedback, Customer-Centric Cultures & Harnessing Cutting-Edge Digital & Technology Innovations For Exceptional Experiences Which Deliver Bottom-Line Impact

Join 21 senior insurance directors from Lloyds Banking Group, AXA Insurance, AIG, Google, LV=, British Gas and many more as they share best practices and reveal how they’re extrapolating customer insights, harnessing new data techniques and technological advances to drive next-level insurance customer engagement.

Canvas Conference brings curious product-makers together to hear the insider stories from the very people who are building the products and services the world loves to use.

At this one day conference we take a look at how creating the best journey for your customers involves many different internal and external factors and bringing them together effectively can be tough going. Note: This event is aimed at retail and e-commerce brands only (vendors and agencies will not be admitted)

Be inspired by brands and industry experts who will be giving stimulating talks, leading in-depth workshops, and sharing industry insights. Learn from the likes of Orange as well as senior user experience professionals.

Media140 strives to understand and progress the potential of disruptive real-time social media. Discover best practice in consumer engagement on the web at Media140 London 26 October, RIBA. www.media140.com/brands.