joshua march

SMW REWIND: Social CRM - A Practical Look [video]

SMW LDN QUESTION

Hosted at Hub Westminster on Wednesday, 26 September 2012, the SMW session Social CRM- A Practical Look at What it is and How to Get Started, explored the big questions:

  • What it Social CRM? 
  • What are the benefits?
  • What are the barriers? 
  • Is anyone using it? 
  • How do I get started?

Sponsored by NixonMcInnes, the social business and digital innovation consultancy group, the session focused on the realities brands face when thinking about social CRM.

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Social Telly: from Campaigning to Commentary to Community Building sponsored by Conversocial

How can you manage the conversations, what platforms work best? How can you build a community around your programme? Can you integrate social into your programming content? We will look at the best practice across TV and social media and the emerging world of social TV. Join us for a spot of lunch and discussion with our expert panel. RSVP now!

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Date: 8 February 2011
Location: Design Council, UK