Re: FLASH: Remote Rat Fight

[David Mendels]

Hi,


At 03:59 PM 8/5/99 -0500, Warren 'The Howdy Man' Ockrassa wrote:

>What makes me angrier than anything else is that I *did* have to raise a

>considerable amount of The Hot Place before they started responding.

>

>And now they seem to be trying to crawl back into the woodwork...



Warren,


I am not sure what you mean by this but this is not fair.  Several of us

responded to you and related threads in many many posts to Shocker and

Direct-L.  I have been out most of today on a business trip and yes, I am

behind.  I just posted something to Direct-L and got a message that it

could not be posted today because the list exceed its daily limit of 200

messages!!!  It is impossible given the volume here, Direct-L, Shocker,

(not to mention a number of other lists many of us participate in) for us

to respond to every message, on every list, let alone every day.  That

doesn't mean I (or anyone else here) is trying to "crawl back into the

woodwork."   Please, lets keep this a civilized discussion--a basic degree

of mutual respect is neccesary for forums like this to be of any value to

anyone.  We are very aware of your concerns and the other concerns

expressed on these various online forums.  We are taking them very

seriously, have tried to communicate some of the behind-the-scenes

thinking, and tried to engage in a real discussion about this.  We are

evaluating a number of possible imporvements to respond to the concerns we

have heard and we are continuing to talk with as many people as we can

(both end users of the Remote and Developers of content).  We will come

back with more infomation on our thinking and plans as quickly as we can,

but if you are going to accuse us of "crawling into the woodwork" just

because there have been less posts by a senior VP at Macromedia on this

topic for one day, it is hard to see how we can have a productive

discussion.  We have heard you and others, we have responded to many

questions, we will respond to more, but please give us some breathing room

so we can actually discuss some of this stuff internally and not just

repeat ourselves on the list.  (BTW, I for one am at a wedding this weekend

and I will be offline.  Please don't also take that as a sign that we are

"crawling into the woodwork".)


All: This discussion about the remote broke out first on the Shocker and

Direct-L forums and there were a number of posts there from myself, Joe

Dunn, a Senior VP in our Shockwave.com group, Pete Caban in developer

relations, and of course JD.  I don't think it is valuable to repeat all of

those posts here right now.  A very brief summary would be:  Many people

expessed a wide range of concerns about the nature of Shockwave 7.0.2,

particularly the new Shockwave Remote. Some people also expressed interest

and approval of the new functionality, but certainly there were some real

issues raised by Shockwave users.  We are reviewing all of this, our first

week of stats about the downloads, surveys of both developers and

consumers, reports from our tech support team, and will share a lot more

data and some more specific responses to the issues raised shortly (but

probably not tomorrow or over the weekend).  I or one of my colleagues will

make a cross-post to this list, Direct-L, Shocker.  If you want to add

anything to the discussion that you don't think has been raised already,

feel free to send me a private email, and I will make sure it is circulated

to the folks involved.


By the way, if you have not visited Shockwave.com yet and downloaded

Shockwave 7.0.2 with the new Shockwave remote, it is quite cool IMHO. And

check out Missle Command, Frogger and Centipede if you are a fan of early

80s classic arcade games....-;) For information about developing content

for Shockwave 7.0.2 or about the remote, visit www.shockwave.com/devroom


Thanks and Regards,


David Mendels

Senior Vice-President and General Manager

Web Publishing, Macromedia

email:

dmendelsmacromedia [dot] com

=======================================================

David Mendels

Senior Vice President and General Manager

Web Publishing, Macromedia

=======================================================



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