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Subject: Re: FLASH: Flash Player 5
From: Ken Lanxner
Date: Fri, 4 Aug 2000 03:06:13 +0100

On 8/3/00 at 2:20 PM, JGL <infoatdesignthenet [dot] com> wrote:

> Still curious why the buggy F5 player is available at the download
> center though . . .
>
> Shouldn't it be removed . . like immediately!
>
> I can't see any justification for having it there . . . especially
> since there are known bugs that affect F4 sites.
>
> Isn't that one of the great powers of the web? Instant changes?

You are obviously very upset by this and I respect that. MM's decision
to release a beta is causing crises for your project. You've got a right
to be angry about it.

What's lacking is much support from other designers, or so it appears.
It seems that you have posted similar messages 3 or 4 times -- I could
be wrong, maybe it was someone else -- and haven't gotten a lot of
me-too responses. I only remember a handful of people saying they didn't
notice any problems and a few more praising the speed of the Flash5
player.

I downloaded the player as soon as it was available and I probably look
at a few dozen Flash sites a day. So far, no apparent problems, nor any
with my Flash4 projects.

All this doesn't help you. You obviously have found a bug in the player
that most people haven't yet noticed. But considering the *apparent*
success rate of the beta player, I doubt that your appeal to MM is going
to help you. I would guess that they would thank you for the suggestion
and politely explain why the beta version won't be coming down at this
time.

And if you have indeed found a serious bug in the Flash5 player, then
you are almost obligated as a member of the Flash designer community to
follow John Dowdell's daily pleas that this be reported to the Flash5
design team.

In the meanwhile, you seem to have only a couple of things you can do.
1) Continue to post a warning not to download the wrong player -- word
it so that it is effective without sounding condescending to the
generally uninformed masses. 2) Be very direct in explaining the problem
and its consequences to the site owner. Let her or him know that it is a
bug -- albeit a rare one -- with the Flash 5 player and that you are
cooperating with the Flash design team to fix it.

This may all very well be moot when the final version of the player is
released (just several weeks away?). Is your target audience likely
enough to be without Flash4 to cause a sizeable problem in the short
term?

We've all been in your position at one time or another. It's no fun.

> .. . . and a webmasteratmacromedia [dot] com link would be nice too . . . :)

I doubt a Webmaster or the equivalent would be of much help at MM. The
Web design staff probably has more influence over implementation than
content. Why don't you try calling MM to find out which is the most
likely person or department to contact? There's a phone number on the
following page:

http://www.macromedia.com/support/email/cscontact/

Best of luck,
Ken

---
Simplelives * Web design
http://simplelives.com



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Replies
  RE: FLASH: Flash Player 5, JGL
  Re: FLASH: Flash Player 5, Gregg Caines

Replies
  FLASH: Flash Player 5, JGL

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