Re: FLASH: Bug Report - Flash 5

[Ken Sherwood]

on 11/30/00 5:22 PM, McMillan, Bruce at

bruce [dot] mcmillanalcoa [dot] com [dot] au

proffered:


> Does anyone know the address for reporting a software bug for Flash 5?


Bruce,


I have a feeling that Helen's advice applies to reporting Flash *Player*

bugs only.


I have 3 suggestions:


(1) Ask about it here -- MM techs read this list frequently, and besides, it

would help all of us to know about said supposed bug. Put "bug" and/or "MM"

in your subject header. AND BE SURE TO PROVIDE the *simplest exact steps*

one may take in order to replicate your bug, so that the MM techs who hang

out here will feel relatively eager to give it a shot. Vague descriptions

aren't very helpful, and waste their time having to ask for more details.


(2) According to 

[http://www.macromedia.com/software/flash/productinfo/faq/contents.html], MM

wants you to contact technical support. HOWEVER, doing so will start your

limited period of free tech support; proceed at your own risk for this one.


(3) See 

[http://www.macromedia.com/support/director/releasenotes/8/releasenotes_8.ht

m#bug_reports] for a *thorough* description of how to report a bug in

*Director 8*, then adjust the given email addy to read

"

wish-flashmacromedia [dot] com

".


HTH,


Ken Sherwood


--


No Hurries No Worries.


http://kensherwood.com

http://kensherwood.com/zenkat.html



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