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Subject: Re: FLASH: Bug Report - Flash 5
From: Ken Sherwood
Date: Fri, 1 Dec 2000 01:13:41 GMT

on 11/30/00 5:22 PM, McMillan, Bruce at bruce [dot] mcmillanatalcoa [dot] com [dot] au

> Does anyone know the address for reporting a software bug for Flash 5?


I have a feeling that Helen's advice applies to reporting Flash *Player*
bugs only.

I have 3 suggestions:

(1) Ask about it here -- MM techs read this list frequently, and besides, it
would help all of us to know about said supposed bug. Put "bug" and/or "MM"
in your subject header. AND BE SURE TO PROVIDE the *simplest exact steps*
one may take in order to replicate your bug, so that the MM techs who hang
out here will feel relatively eager to give it a shot. Vague descriptions
aren't very helpful, and waste their time having to ask for more details.

(2) According to
[http://www.macromedia.com/software/flash/productinfo/faq/contents.html], MM
wants you to contact technical support. HOWEVER, doing so will start your
limited period of free tech support; proceed at your own risk for this one.

(3) See
m#bug_reports] for a *thorough* description of how to report a bug in
*Director 8*, then adjust the given email addy to read
"wish-flashatmacromedia [dot] com".


Ken Sherwood


No Hurries No Worries.


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