FLASH: The Client from Hell!

[Mary Brzys]

Hi group,


First before I launch into this sorted tale that hindsight is 20/20,

and I should have know better.....All I wanted to do was illustrate in

Flash. I hope no one else has to deal with someone like this, and if

you come across this company: Xtreme Multimedia you've been warned!


One day I got this call from a friend of a friend "We have a job for

you two, it's a Flash Job, for Visteon are you interested?" I said

sure, love to!  They being Xtreme Multimedia took the job thinking

they could do it themselves, but they didn't know Flash and so they

contacted us via friend of ours: Spot-Design


We had a meeting at Xtreme Multimedia's office in downtown Detroit.

The meeting went well, they supplied us with a copy of a copy of the

original storyboards and they gave us the basic rundown on what they

wanted.The client knew some things about Flash already which was an

advantage. We were supplied with some source files and an existing

FLA. We created a new FLA and used their's as reference.


I created custom Illustration using their source files as reference.

During the course of this project,  someone changed the design concept

 at least 3 times. Pulling out half the Illustrations and wanting

different ones in their place. Well that wasn't a problem, the problem

was they didn't give me different source files to work from. 


There was a deadline fast approaching and it was moved up by 4 days. I

took it on myself, seeing as I didn't want to miss this deadline, to

find source files that would make the job work. I also found sound

files that work as well, they weren't supplied.

 

So now we have a new deadline, and we were told this was the design

that we were going to go with. That was 2 days before the deadline.


 Along comes Xtreme Multimedia with the idea "Oh yeah,  by the way,

they've changed their mind again, they liked the first idea, but with

new changes can you change it back? Do you still have the original FLA

and could you redraw VEMS using this: It's a copy of the manual to

draw it? Here's some more source files, maybe you can use them" We

really didn't know what to say after that..........either laugh or

scream! 


We pulled an all nighter and re illustrated VEMS to their

specifications and navigation. It ran well, and it looked good. Xtreme

had asked for the FLA's as backup, so after we talked on the phone and

via eMails we would ftp it to them. There was a discrepensy with it,

they said they couldn't open it, and would I send it again, she kept

saying this....finally I said, "I'll send you the finished FLA when we

hit the deadline"  


The deadline was changed at the last minute and Xtreme said, that she

was going with the swf file that I had sent prior to the final

finished changed swf. I was really confused at this

point..........This job seemed like it took a lot longer than it

actually did, I don't know why.

We learn a lot anyway, a lot about Flash and a lot about some other

stuff as well.........


I didn't find out until 3 days after the job was completed that it was

only suppose to be a consulting job for 3 hours, it blossomed into 88

hours total. I've have yet to be paid for this job! It's been 91

days.....


Mary Brzys

Flash Artist 

==


http://www.brzys.com

Intelligence will only get you so far, creativity will take you everywhere.

- Albert Einstein




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