uk-netmarketing Archive (2011-2015)

Thank you Nick.   I've passed on this email to my client for consideration.
Meanwhile, we've just employed an online reputation management company to
work on this case.

Jeremy

-----Original Message-----
From: uk-netmarketing at lists.chinwag.com
[mailto:uk-netmarketing at lists.chinwag.com] On Behalf Of Alex Chapman
Sent: 11 November 2011 19:15
To: Jeremy Freeman
Subject: RE: [uk-netmarketing] YouTube Contacts / Online Reputation
Management

Hello All

This is what Nick King (who specialises in this kind of thing here) has
to say. He in the process of setting up his account so I am sending it
for him :)

This is his bread and butter. 

For several years now, YouTube have been responsive to copyright
infringement notices and the technology they now employ in identifying
infringing material means that we can now put a vigorous copyright
protection strategy in place relatively easily. 

This has not always been the case in relation to issues such a
defamation and invasion of privacy where it has even been difficult to
find contact details on the website.  

Thankfully, however, the situation does seem to be changing so that all
manner of legal claims can be advanced by using the following link:

http://www.google.com/support/youtube/bin/request.py?hl=en-GB&contact_ty
pe=contact_policy&policy=yt&rd=1 

The problem with this system is that it all seems rather robotic.  The
reporting mechanisms prefer users to use online forms and YouTube will
not give out emails address or telephone numbers for the staff that
receive and consider legal claims. 

If a claim is rejected, it can be difficult to follow up or get anyone
to properly engage in explaining why YouTube might have refused to
remove a particular video. It is for this reason that many of our
clients prefer for us to initiate and pursue claims on their behalf. We
have established links with YouTube and can often have videos removed
within 24-48 hours.  

An additional reason for our clients asking us to assist them with the
problem rather than try to deal with it themselves is that YouTube often
come back, particular in defamation cases, and seek to rely on US law
and the freedom of speech provisions granted by the US constitution in
order to reject a defamation claim. 

In these circumstances, we have to explain to YouTube how the fact that
the videos can be seen and cause damage in the UK means that US law is
not appropriate.

The most obvious reasons clients come to us, however, is so that they
can be sure that they cover all bases when complaining about a
particular video or taking subsequent legal action against the person
responsible for its production and broadcast on YouTube. 

Whilst an immediate reaction might be to believe that defamation is the
only cause of action arising from a damaging video, it may also lead to
issue of malicious falsehood, misuse of confidential information /
invasion of privacy, copyright Infringement, passing off and trade mark
infringement.  In circumstances where, for example, a video may not be
considered unlawful under US defamation law, it is useful to have other
options available. 

Whilst you may think that there is some self-interest in suggesting that
a solicitor is used for these matters, the unavoidable fact is, that
whether you use us or another law firm, companies such as YouTube appear
to pay more attention of legal notices if they come from a law firm
rather than the online forms they recommend you use.

We are always happy to give an initial view of any online content which
causes concern and to suggest a strategy for dealing with the damage
caused by that content as quickly and cost effectively as possible.
Please feel free to contact me at nking at sheridans.co.uk 

Regards

 

Nick

 

Nick King

SHERIDANS SOLICITORS | WHITTINGTON HOUSE | ALFRED PLACE | LONDON | WC1E
7EA 

TEL: +44 (0)20 7079 0128 | FAX: +44 (0)20 7079 0228 |
WWW.SHERIDANS.CO.UK

 
 


Alex Chapman

SHERIDANS SOLICITORS | WHITTINGTON HOUSE | ALFRED PLACE | LONDON | WC1E
7EA 

TEL: +44 (0)20 7079 0145 | FAX: +44 (0)20 7079 0235 |
WWW.SHERIDANS.CO.UK


-----Original Message-----
From: uk-netmarketing at lists.chinwag.com
[mailto:uk-netmarketing at lists.chinwag.com] On Behalf Of Jeremy Freeman
Sent: 27 October 2011 11:58
To: Alex Chapman
Subject: [uk-netmarketing] YouTube Contacts / Online Reputation
Management

Does anyone have any contacts at YouTube in the UK or in the US - email
or
phone?  

 

I need to seek advice on a video that is causing damage to reputation of
my
client.

 

Please can you also recommend a good online reputation management
company
that specialise in Google (pushing negative results down the page / and
pushing positive YouTube Videos above negative videos.

 

Otherwise I'd be very grateful for any advice that you can offer me.

 

Thanks

 

Jeremy Freeman

Director

www.bamps.com <http://www.bamps.com/>  


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