uk-netmarketing Archive (2011-2015)

If I were being cheeky, I'd put 'artists impressions' of their website on yours… deliberately not their site… perhaps line drawings or scribbles or something like that … and then put underneath 'we have removed actual site screenshots, but hope you enjoy these images instead'



On 15 Nov 2011, at 09:54, Ty-John Roberts wrote:

> Hi Mark
> 
> Sue is absolutely right, how can they stop it? 
> 
> Its just scare tactics. 
> 
> However, you could in the interest of global relations swap the screenshots for holding images 'client refused to display screenshots' which IMO is much worse than the alternative 
> 
> What I don't understand is why they don't want to improve performance on the bad reviews they already have? 
> 
> You could maintain that despite your 'falling out' you remain a professional service and in the interest of all your clients , you wish to assist in continually improving their services. 
> 
> They might be surprised that you want to help rather than wish to argue. 
> 
> Ty
> 
> 
> 
> Ty-John Roberts
> Creative Director
> www.addicted2tv.com
> ddi: 01279 444040
> http://www.linkedin.com/in/tyjohnroberts
> 
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> 
> 
> On 14 Nov 2011, at 09:43, Mark Johnson wrote:
> 
> One for the legal eagles on NM please.
>  
> A client of mine runs a website which is a reviews directory of sites in a market sector. As part of the reviews directory, which lists every single site in the market (irrelevant of whether or not they are a client), the directory listing uses screenshots from each site. It's similar to Rotten Tomatoes.
>  
> One of these sites has had a falling out with a site who is an affiliate client (they dont like the fact that people are posting negative reviews) and has been told that they must remove the screenshots. They've received a snotty letter from the lawyers stating;
>  
> ".. you have no right or license to reproduce these screenshots"
>  
> They also go on to state that my client may only use the site name 'in accordance with honest practises in industrial and commercial matters' but that the sites review system is '....significantly misleading and in contrary to the provisions of the Business Protection from Misleading Marketing Regulations 2008'.
> 
> So, two questions I suppose;
>  
> 1) Can my client continue to use a screenshot from the site?
>  
> 2) Can they force my client to a) not use the site name and b) have to amend the review system?
>  
> I think the client feels he's being bullied here when he's not really doing anything wrong, just that the site doesnt like the bad reviews.
>  
> Thanks
>  
> Mark
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