uk-netmarketing Archive (2011-2015)

We've used worldpay for ages as we do recurring billing and use the 
futurepay part but as Angus says, it's the clunky (crap) interfaces that 
let it down.  You as a merchant cannot even do a search based on 
someone's name or email address, you have to have the transaction id......

Likewise, customers find it a nightmare to change their card details 
when the ones they have expire (some payment systems are now doing this 
automatically, worldpay says they have no plans to) and as a merchant 
you can't update it for them.  We actually just advise the customers to 
create a new 'futurepay agreement' as from a customer's perspective it's 
less hassle than updating an old one.


On 05/04/2013 12:59, Angus Phillipson wrote:
> Agree with Ty,  new platform/gateway integrations are a reasonable
> up-front undertaking,  better if the integration exists.
>
> Also, apart from slightly outdated and clunky admin interfaces Worldpay
> serves a number of our customers well.
>
> What did you hear?
>
> angus
>
> --
> Angus Phillipson
> Byte9
>
> angus at thebyte9.com
> +44 (0) 771 043 8972
> +44 (0) 0208 780 6350
>
>
> -----Original Message-----
> From: uk-netmarketing-bounces at mm.chinwag.com
> [mailto:uk-netmarketing-bounces at mm.chinwag.com] On Behalf Of Ty-John
> Roberts
> Sent: 05 April 2013 11:11
> To: uk-netmarketing
> Subject: Re: [uk-netmarketing] Small Business On Line payment
>
> Hi Si
> Worldpay is fine, we've used it on a few projects where the client has a
> limited budget
>
> My best suggestion is to use an eCommerce platform which comes with
> worldpay features included eg magento
>
> Thanks
>
> Ty
>
> Ty-John Roberts
>
>
> On 4 Apr 2013, at 10:36, Si Magee <simagee at btinternet.com> wrote:
>
>> Hi,
>>
>> Just a quick question for those that have experience in on line payment.
>>
>> A client of mine wants to setup a small online business selling AV
> cables etc.
>> What is the best method of online payment?
>>
>> PayPay take a large percentage and I have heard awful things about
> Worldpay.
>> TIA
>>
>> Si
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> Chinwag Jobs is the leading specialist recruitment website for digital
> roles in the UK. Used by major companies such as BBC, Electronic
> Arts, Kingston University as well as the majority of recruitment
> agencies who place staff in the sector.
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