uk-netmarketing Archive (2011-2015)

Hi, Phil - we had exactly the same problem - unfortunately, it isn't
easy... Here's the conversation I had with someone from Google:
https://productforums.google.com/forum/#!topic/youtube/PzqVfN-JG3c - while
the outcome might not be useful, The Lady from UNCLE might be able to help.

Good luck!

Steph


On Thu, Jun 19, 2014 at 2:50 PM, Phil Campbell <phil at fifthdimension.com>
wrote:

>  Hi everyone,
>
>
>
> I'm looking for some help on behalf of our client and a somewhat
> incompetent agency they used ….essentially the agency set-up a YouTube
> account, posted a few videos but managed to lose the details to the
> account. (I know …it astounds me too!)
>
>
>
> No-one seems to be able to provide any help on this or even give any clue
> as to which email address or google account might have been used.
>
>
>
> The upshot is that we've now had to create a new account, but we need to
> delete the old one.
>
>
>
> All the options about attempting to recover access rely on knowing details
> which we don't have, such as:
>
> - the last known password
>
> - google account
>
> - mobile number linked to account
>
> - details of services / times that account was used etc.
>
>
>
> Does anyone have experience of this, or any contacts that might be able to
> help.
>
>
>
> Thanks
>
>
>
> Phil
>
>
>
> *Phil Campbell* | Managing Director
>
> *t: *+44 (0) 20 8133 1654 | *m:* +44 (0) 7850 664779 | *w: *
> *fifthdimension.com* <http://www.fifthdimension.com>
>
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 Steph Yaguer
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