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Subject: UKNM: Customer Service
From: Mario Tilney-Bassett
Date: Mon, 10 Apr 2000 17:21:36 +0100

Members of this list have talked about the importance of customer service
and speed of response to enquiry mails. I don't think there is any doubting
its importance....

Are there any specialist companies who, given proper briefing, can reply to
simple bulk email enquiries from the public..?

Do most e-businesses handle email queries internally?

Thanks in advance for your help,
M

> Mario Tilney-Bassett
> mario [dot] tilney-bassettatsportal [dot] net
>
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