RE: UKNM: Ecommerce Xmas

[Craig Pickup]

Mario Tilney-Bassett wrote:


 >I'm sure the designers could do some sort of funky clock that shows hours /

 >minutes till re-opening...


The Mormon Church launched a site, http://www.familysearch.org, for

genealogical research back in May. When originally envisaged the site was

expected to get 1 million hits a day. During testing it was running at an

average of 7 million hits a day with peaks of 11 million. As a result they

planned to cater on launch for around 25 million hits a day with capacity

to handle up to 40 million.


When launched it actually attracted around 100 million hits a day during

its first week. This gave them immense problems handling the traffic. The

interim solution they came up with was a queuing system that displayed a

page explaining the position and advising at what time they would be able

to log in to the site. The waiting time was usually up to half an hour

maximum. It think the queuing was done on IP numbers or the like so that if

you were lucky and happened to try accessing when your IP range was due to

log on you got in immediately whereas if you were unlucky you had the full

half hour wait.


It is a system that found favour with the majority that were trying to

access the site. I have not seen this system used elsewhere but perhaps it

is a system that could be utilised for ecommerce sites that were struggling

to handle demand rather than just shutting everyone out.


Craig Pickup

Digitrade Ltd

17 Gateway Business Centre

210 Church Road

London, E10 7JQ


Tel: 020 8 988 9660 Fax: 020 8 988 9661 



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