Re: UKNM: Call Centres and Pieces of String (as long as a)

[Ray Taylor]

Terry Kendrick <

T [dot] Kendrickuea [dot] ac [dot] uk

> asked about call centres:


I would suggest looking in the Republic of Ireland where many UK and

European call centres are based.


Advantages include:


Highly educated and motivated young people, and many with multi-language

skills

Good nationwide digital telecommunications infrastructure

Government incentives


None of which are true of the UK (except possibly the incentives, but only

if you are one of Tony's cronies). I don't know from personal experience,

but it is probably more cost effective to run a call centre from Dublin that

it would be from any English city, and probably easier to set up and run.


Ray Taylor

Any Irish call centre companies wanting to send me a bottle of Paddy for

Christmas, please note my new business address: York House, 78 Queen

Victoria Street, London EC4N 4SJ, tel: 020 7329 7333



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