UKNM: Call Centres

[Joanne Bridger]

Terry


If you are unsure of the length of the call then you can keep things under

control by paying per call rather than per minute. For outbound, I have

paid per hour and per successful call (19 pound per hour plus 4 pound

successful call) - this encourages more successful calls per hour.


For a longer term inbound campaign that we run we pay a flat rate per call

with different rates for 2 different outcomes.


In terms of call centre choice - I would advise you to look at small ones

for small campaigns, although with the speed of growth of most call

centres, these are pretty hard to come by.


Regards


Jo Bridger

Marketing Manager

PolicyPlus International Plc

Kings Court

Bath

BA1 1ER


Tel: 01225 473 117

Fax: 01225 466 555


http://www.policyplus.com


Registered in England. Company No 2392989

Regulated by the Personal Investment Authority



****************************************************************************

*******************************

The information contained within this email is confidential and may be

legally privileged.

It is intended solely for the addressee. Any opinions expressed within it

belong to the sender

and do not necessarily represent the opinions or policies of PolicyPlus

International plc.

If you are not the intended recipient of this email, any disclosure,

copying, distribution or any

action taken or ommitted to be taken in reliance on it, is prohibited and

may be unlawful.

****************************************************************************

*******************************


This email has been scanned and found clean of known viruses by an

internal virus scanning system before it left PolicyPlus International plc.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Finding it impossible to trawl through mountains of irrelevant

information on the web? Trying but failing to reach a niche market?

Help is at hand with the launch this week of online advertising

marketplace ADictive.com - the solution to all your advertising needs.


      Visit http://www.adictive.com to find out more.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  To unsubscribe or change your list settings go to

http://www.chinwag.com/uk-netmarketing or

helpchinwag [dot] com