Re: UKNM: Worst Web-site sins

[Phil Gyford]

At 15:06 26/07/1999 +0200, you wrote:

>  > I hate receiving automated acknowledgement emails - who

>  > needs more email to delete? The only acceptable solution is

>  > a prompt response from a person. If there's going to be a

>  > delay of a few days, then say so on the web page, not in

>  > another email.

>

>I disagree. In some cases, an automated acknowledgement is quite

>appropriate. For example, it's good to confirm an order by email, as the

>email message can archived by the customer (something like a receipt).


Yeah, I agree in that situation. I was just talking about a "we can't

answer your question right now" type email.


 Phil Gyford

philgyford [dot] com

 - icq:3794783 - h:0171.622.9058 - w:0171.766.6491

 http://www.gyford.com - http://www.haddock.org


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