UKNM: RE: boo's demise/ stock

[Ian Tester]

Rod wrote:


>>"As far as I could see, they just "sold out" of stock (whether there was

only

a certain amount of promotional stock or not is another matter)."


We didn't remove any stock at all. It was removed from the site

automatically as threshold stock disappears (called "good automatic

inventory management").


>>"Interestingly, instead of showing an object and saying that it's out of

stock, boo show nothing."


We have an *incredibly* good back end, which does all our logistics/finance

stuff. Cleverly, it talks to the front end, telling it what stock is

available. It also has a threshold level, so that if there's a massive run

on a product, customers still aren't shown products that they can't buy.

Clever, huh? It stops the problem of customers getting those annoying emails

days later saying "oops! no can do". For the real-time user, it avoids many

unnecessary clicks when on the site, and disappointment later. We call it

good integration. Because we have a good range of stock, rather than the 3

pairs of socks and a jacket that many people choose to call a clothing

range, removing the product still leaves the user considerable choice (and

less hassle).


>>"So was stuff strategically removed, or did all us cheap bastards just run

on

and grab as much free stuff as our boobags would hold?"


The latter, and the site worked perfectly, so that all the happy shoppers

didn't get frustrated trying to buy stuff that wasn't available. Good

functionality design I believe it's called. If only I was allowed to tell

you our concurrent user figures. . .btw Rod, did all your stuff turn up in

good condition, within the specified time?


Actually, I was also quite miffed that all the Paul Smith t-shirts went like

Billy-o to these damned consumers before i got my hands on them. Sorry for

re-appearing from promised hibernation, but that was too good to miss, and

now i've taken the lithium, i'm back to normal ;-0


i



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