RE: UKNM: Boo.com's demise?

[Rupert Watts]

I agree, I'd pay more for a reliable fulfilment service - I ordered a CD

from Amazon at the same time as one from Jungle, on 26th April, Amazon's

turned up within a day and a half, Jungle gave me a delivery date of 1st May

and I've still not received my goods a fortnight later, nor any sign of a

refund despite 3 emails to their customer service team requesting either/or.


I thought Jungle were supposed to have sorted out their logistical/supply

chain problems...


Rupert Watts

Internet Business Development Manager

HEALTHINFOCUS - Information - Knowledge - Choice

http://www.healthinfocus.co.uk



-----Original Message-----

From: Kief Morris [

kiefbitBull [dot] com (mailto:kiefbitBull [dot] com)

]

Sent: 09 May 2000 09:22

To:

uk-netmarketingchinwag [dot] com

Subject: RE: UKNM: Boo.com's demise?


There was also a thread in here - not that long ago - about how important

fulfillment and service are. If retail sites really do pop up and go out of

business on a regular basis because they are only competing on price,

are consumers really going to trust them? Even if Amazon stopped discounting

so heavily I would still be inclined to buy from them, because I know I'll

get my order quickly and reliably.


\kief


           The Wildest party on the Net is about to begin ...

                     http://www.Wild5.com



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