Re: UKNM: Dirty Tricks in the UK web industry?

[Nick Sellors]

On Fri, 6 Nov 1998 16:33:35 +0000 (GMT), Tom Hume

<

tomgoodtech [dot] co [dot] uk

> wrote:


>We've just had an interesting experience... a salesperson from one of the

>established UK-based web houses cold-called one of our clients and

>proceeded to rubbish the site we'd developed for them (well over a year

>ago), offering their services instead. 


*sigh*


You should try one step up the chain amongst the ISPs - competitors

(no, I won't name names) think absolutely nothing of lying and

generally being unprofessional. Rise above it and prove them wrong,

that way you have shitloads more credibility than they do.


>Is this the sort of behaviour we can expect more of given the tightening

>of belts (perceived or otherwise) which we're seeing in the web industry

>at the moment?


Well, since its been happening amongst ISPs for at least 2 years,

I'd expect as much but I find that being completely honest and

dealing only in facts rather than opinion and conjecture usually

results in our winning/keeping the business. After all, telling a

prospective punter that he's bought a pile of steaming poo isn't

exactly going to endear you to him, is it ?


N.


-- 

Nick Sellors			http://www.derby.org/

PGP Key on Request		Tiocfaidh Ar La !

Views expressed are mine and mine alone, not my employers

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