Re: UKNM: Dirty Tricks in the UK web industry?

[Amanda Christie]

Surely this is the exact behaviour we have seen in ALL marketing for

years.


Is it not reasonable to expect it to happen in this arena?  Sure it's

'sigh' value but not a dirty trick. It's business - ALL business, as

most jobs aren't NEW jobs and follow on from someone elses work at

some point (which generally is not as good as you think you can

achieve.)


One's relationship and work with the client should determine whether

they have you in their mind as 'the best person to go to' or not. That

accomplished, this sales person has little effect surely??   




---Nick Sellors <

nickderby [dot] org

> wrote:

>

> On Fri, 6 Nov 1998 16:33:35 +0000 (GMT), Tom Hume

>

<tomgoodtech [dot] co [dot] uk> wrote:

> 

> >We've just had an interesting experience... a salesperson from one

of the

> >established UK-based web houses cold-called one of our clients and

> >proceeded to rubbish the site we'd developed for them (well over a

year

> >ago), offering their services instead. 

> 

> *sigh*

> 

> You should try one step up the chain amongst the ISPs - competitors

> (no, I won't name names) think absolutely nothing of lying and

> generally being unprofessional. Rise above it and prove them wrong,

> that way you have shitloads more credibility than they do.

> 

> >Is this the sort of behaviour we can expect more of given the

tightening

> >of belts (perceived or otherwise) which we're seeing in the web

industry

> >at the moment?

> 

> Well, since its been happening amongst ISPs for at least 2 years,

> I'd expect as much but I find that being completely honest and

> dealing only in facts rather than opinion and conjecture usually

> results in our winning/keeping the business. After all, telling a

> prospective punter that he's bought a pile of steaming poo isn't

> exactly going to endear you to him, is it ?

> 

> N.

> 

> -- 

> Nick Sellors			http://www.derby.org/

> PGP Key on Request		Tiocfaidh Ar La !

> Views expressed are mine and mine alone, not my employers



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