UKNM: Re: tesco...

[Tim Ireland]

"Sara Waller" <

swalleroutrider [dot] com

> said:

> But at the end of the day, the selection fulfillment and delivery all

> depends on the particular local store. Back to the human element (a.k.a.-

> human error)

>

> I have used Tesco.com 3 times. Unfortunately I fall within the Lewisham

> megsatore catchment area. The orders have always been hours late,

> incomplete, badly judged substitutes and forgotten purchases.

>

> However they did waive delivery and drove back twice after one delivery

> (forgot gin, then forgot fags) so customer service crisis management is

top

> notch !


You are the Queen Mother AICMFP


;o)


Tim Ireland

Director of Marketing

www.designercity.com


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